Customer Care
We stand behind the quality of our products. If you're unhappy for any reason, we'll give you a full refund — no questions asked.
We stand behind the quality of our products, and we want you to be completely satisfied with your order. That's why we offer a 60-day, 100% money-back guarantee on all purchases. If you're unhappy with your order for any reason, simply contact us, and we'll give you a full refund with no questions asked.
We're proud to have thousands of loyal customers who love our products, and we hope you will too. Either way, you can buy with confidence knowing our 100% money-back guarantee covers you if you're unsatisfied for any reason.
Click here to email us your order number and zip code to start the process.
Note that we reserve the right to modify this policy in cases where we believe it is being abused.
Please allow 5–10 business days for the refund to process and reflect in your account. If you haven't received your refund after 10 days, please contact us again at support@nrtr.com.
Occasionally a shipment may get damaged in transit. If this happened to your order, please reach out to NRTR within 7 days of receiving your package and we'll ship you a replacement immediately.
NRTR Nutrition, Inc.
Dover, DE 19901
contact@nrtr.com